Eligibility Criteria

  • Residential Care
  • Dementia Care
  • Respite Care


Residents will be over 65 years of age for residential and respite care.

Residents will be sympathetic to our Christian ethos.

Life at Florence House

Fulfilled Living

In every one of our homes and schemes we express God’s love through compassion and care that helps people live life to the full - fulfilled living.

Florence House has an active social life in which residents can take part, or follow their own pursuits. We appreciate that each resident has their own individual interests, hobbies and pastimes, and we endeavour to support our residents to maintain this important part of their lives. Our residents are encouraged to lead the lifestyle that they choose, doing as much or as little as they want - residents can simply choose to put their feet up with a daily paper (by arrangement) or a good book or audio tape from the County Library which visits every month, or from the home’s own collection.

Our weekly programme includes activities such as arm chair exercises, reminiscence, quizzes, music and singing, movies and walks in the park. There are also arts and crafts, including card making, flower arranging, drawing, painting and crochet. Special events, such as local entertainers and visits by small farm animals are also arranged. There is a hairdressing room and a hairdresser visits once a week.

Our Christian background is at the heart of both our values and our actions. At Florence House we try to create a community where Christian worship, prayer and support are a core part of daily life. We have daily devotional times, a Sunday service and a monthly communion service. A number of churches of various denominations are within easy reach of the home.

Around the Home

Florence House was first established as a Christian care home in 1991, and became part of Pilgrims’ Friend Society in 2012. The Home provides a warm Christian environment for residents, with comfortable facilities and its own gardens.  The bus stop at the front of the home offers excellent transport links with Peterborough town centre and train station, and the A1 is not far away.

With Peterborough Cathedral, Ferry Meadows Country Park and the Nene Valley Railway rated as Peterborough’s top attractions, there is plenty to see and do nearby. Central Park is easily accessible by both foot and wheelchair, the park boasts a sensory garden, sunken garden and a tea room.

To ensure the privacy and dignity of our residents, all rooms have en-suite facilities, television and telephone points. There are bathrooms with assisted baths and a walk-in shower. Both the dining and lounge rooms are located on the ground floor, with views over and access to the private rear garden. There is a passenger lift to the first floor.

We enjoy showing visitors around the home, but request that if this is the purpose of your visit you call us first to arrange a suitable time. This allows us to allocate a member of staff to answer your questions. Relatives and friends are welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.


19 residential care places

Other facilities

  • Lift
  • Rear Garden

Online Tour

Take a brief tour of Florence House by clicking on the video below.


Manager - Jennifer Mercader

Jennifer has been in the health and care profession for over 20 years, having qualified as a Doctor in the Philippines.  She has worked in number of care roles in the UK since 2003, including hospital positions and manager of another care home. Jennifer joined the staff at Florence House as Deputy Manager in 2010, whilst the home was still owned by Park Road Baptist Church. 

In 2012 Pilgrims’ Friend Society took over the home and Jennifer was appointed to the post of Manager. As a committed Christian, wife and mother to three children, Jennifer splits her time between her three loves – home, work and church.  She loves her job and sees the staff and residents at Florence House as her 2nd family.  She believes that it is important to value your staff, and she works hard to make Florence a home from home for all her residents.

Administrator  - Lee Stockton

Lee has been serving in the role of Administrator since 2014, having worked for many years in Computer Systems Analysis & Programming, Motor Insurance Law and Fraud Investigation in the finance sector.  He describes his route into this role as ‘accidental’, but on reflection believes God led him here, and now he feels he really belongs and thanks God for the privilege of being able to serve in this way.

A committed Christian since the age of eighteen, Lee also has a personal service to the deaf and hard of hearing, creating DVD and web movies ministering the Word of God. Lee’s mother is deaf and his wife is ‘hard of hearing’ and both were involved in deaf ministry with people who, unknown to them, were connected to PFS.  A deacon from Paul’s church, also involved with older people’s ministry elsewhere now regularly gives devotions at Florence House.

Contact & Location 

220 Park Road, Peterborough PE1 2UJ

Tel:       0300 303 8445

How to find us:

By Car

Florence House is about 10mins from the A1 junction 17 (northbound) and via the A47 (southbound).

By Train/Bus

Florence House is about 1.5 miles from Peterborough train station and the bus stop is outside the home. Take the ‘Citi 2’ bus.