Latest information as of Wednesday, 25 March 2020

Here are the latest updates on how we're caring for those living and working in our residential care homes during the Coronavirus outbreak, including guidance for visitors.

For those residents living in our flats, bungalows or apartments, restrictions only apply in the same way as they do to the general public but, in line with government guidance, residents are being asked to be particularly stringent in following social distancing measures including significantly limiting face-to-face interaction with friends and family, avoiding large and small gatherings, and avoiding non-essential use of public transport.

Our care homes are well-prepared for outbreaks of this kind and continuing to provide excellent care and support for all those who live in our homes. We have appointed Barbara Margetts, Assistant Director of Operations, as our lead person on Coronavirus; Barbara and key members of our Executive Team receive regular updates from the Chief Medical Officer and advice from the National Care Forum and Public Health England.

Evington Home

It was confirmed early today (Wednesday, 25 March) that one of our residents from Evington Home has contracted Coronavirus and is being cared for in hospital in Leicester. Her relatives have been informed and the team at Evington are keeping in touch.

Caring for and supporting those our family at Evington remains the main priority for those working in the home. The staff team are working wonderfully well and are implementing their plans prepared for such an eventuality with infection control and protection measures in place and Public Health England supporting the home.

Please do pray for all involved in this situation, and please do continue to pray for all those living and working in our homes and housing schemes.

How we're protecting residents and staff

Our key precautions continue to be:

  • handwashing more often for 20 seconds
  • Use tissues when coughing or sneezing
  • Dispose of tissues into waste immediately after they’ve been used
  • Avoid touching the face

Our staff are doing wonderful work during a difficult and challenging time. We are doing everything we can to ensure that we have all the personal protective equipment (PPE) such as masks and gloves that our both our residents and staff need in order to reduce the transferral of the virus, making sure that everyone can stay well.

We are asking that any member of staff who displays the two key symptoms of a high fever or new, continuous cough remain at home and self-isolate for seven days, we are also asking that staff who live with others who are displaying symptoms to remain at home and self-isolate for 14 days. Staff who self-isolate with someone else with symptoms but who don't display the symptoms themselves maybe end self-isolation after the 14. If they do develop symptoms they must end self-isolation seven days after symptoms started.

Guidance for visitors

Our residential care homes are closed to visitors for 12 weeks from Sunday, 22 March. This is in line with Government guidance on shielding the most vulnerable from the virus. The only exception to this is if a resident is nearing the end of their life.

The only visitors that will be admitted after midnight on Sunday, 22 March will be:

  • Health care professionals to assess/give essential care i.e. GPs 
  • Essential service engineers e.g. lift engineers

Again, these restrictions to do not apply to our independent living housing schemes where those living in flats, bungalows or apartments who are being asked to follow stringent social distancing measures. Staff in our housing schemes are continuing to provide practical and emotional support for those older people in our communities are taking these measures.

We will be led by Government on when to introduce further restrictions. While we expect that these measures will keep our residents and staff well, we are making preparations should a resident contract the virus.

How you can pray

While we are doing everything that we can to put in place measures to protect our residents and staff, we know that this is a difficult time for many. Could you join with us to pray for those in our homes, those looking after them, and for their loved ones?

The Bible talks of the shield of faith and of God who is with us in difficult times. As we take practical steps to shield our residents and staff please pray that all our staff and residents will know God’s presence and comfort and the reality of Psalm 23 “I will fear no evil, for you are with me; your rod and your staff, they comfort me”.

Pray with us