Shottermill House, Haslemere, Surrey Services Eligibility Criteria Residential Care Dementia Care Respite Care Residents will be over 60 years of age for retirement living and over 65 years of age for residential care. Residents will be in active agreement with our Protestant Christian ethos and have a personal testimony consistent with our basis of faith. Life at Shottermill House Fulfilled Living In every one of our homes and schemes we express God’s love through compassion and care that helps people live life to the full - fulfilled living. Shottermill House has an active social life in which residents can take part or follow their own pursuits. We appreciate that each resident has their own individual interests, hobbies and pastimes, and we endeavour to support our residents to maintain this important part of their lives. Our residents are encouraged to lead the lifestyle that they choose, doing as much or as little as they want - residents can simply choose to put their feet up with a daily paper (by arrangement) or a good book from the home’s own collection. Our weekly programme includes activities such as board game and knitting groups, various craft creations including card making, flower arranging and items made for our seasonal sales. The home benefits from visits by local choirs, entertainers, school and pre-school pupils and periodically has a Farm Day with visiting animals. A hairdresser visits once a week. There is a weekly coffee morning where many friends and relatives meet. A team of “Friends of Shottermill” support and befriend our residents by coming to see them on a regular basis. Spiritual life within the home is very important. At Shottermill House we try to create a community where Christian worship, prayer and support are a core part of daily life. We have daily devotions, Sunday and mid-week services, and a monthly communion service. These are led by staff, residents and volunteers from the local churches. There are a number of churches of various denominations within easy reach of the home. Around the Home Shottermill House is within easy commute of Haslemere station, which is on a mainline London rail link and is only a short drive from the A3 Hindhead Tunnel junction. There are several museums, historic houses and beautiful parks and gardens in Haslemere and the surrounding area. Purpose-built but with a more contemporary feel, the main lounge and dining room are on the ground floor together with the main duty rooms. There’s also a small lounge for residents’ use, to allow a quieter atmosphere for visits. To ensure the privacy and dignity of our residents, all rooms have en-suite facilities, television and telephone points. There are also two bathrooms with assisted baths and two walk-in shower rooms. The gardens boast a large patio area, accessible by both foot and wheelchair, and raised flower beds. We enjoy showing visitors around the home, but request that if this is the purpose of your visit you call us first to arrange a suitable time. This allows us to allocate a member of staff to answer your questions. Relatives and friends are welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement. Accommodation 31 residential care places Other facilities Landscaped gardens Large patio Lifts Further Information The home is a 20 minute walk from the station. There is a car park in the front of the home Online Tour Take a brief tour of Shottermill House by clicking on the video below. Staff Registered Care Manager - Vicki Burrows Vicki joined the team at Shottermill House in April 2017, having spent the last 20+ years working in the NHS and for Health and Social Care Providers for the elderly in the local area. She is committed to ensuring the Home offers a safe, caring, effective and compassionate service to all the residents and those who visit. Married, with 4 children, Vicki attends a local church that also has links with Shottermill House. Business Manager – Marie Brown Marie joined the team at Shottermill in 2011, originally in a care assistant role. She is legally trained, took a career break to bring up two children and now loves being part of the team at Shottermill, which has a real family feel. Marie is a committed Christian. She attends a local church that has lots of links to the community that is active in supporting Shottermill. Contact & Location Shottermill House, Liphook Road, Haslemere Surrey GU27 1NX Tel: 0300 303 1475 Email: [email protected] How to find us: By Car Shottermill House is approximately a 5 minute drive from the A3 junction at the Hindhead Tunnel. By Train/Bus Shottermill House is about a 20 minute walk or short taxi ride from Haslemere train station and the number 59 bus passes the front door. Governance Information In order to reduce the charities' governance and administration costs, on 21st December 2016 we re-registered our care homes with CQC under the name of Pilgrims' Friend Society. Previously this home was registered under the name of Pilgrim Homes. None of our staff, management or ways of working in the home changed as a result. The results of the most recent inspection by CQC under the old registration of Pilgrim Homes can be seen by clicking on the CQC link and looking at the “old profile”.