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Friday 5th March 2021

A Day in the Life of Jane Trimarco, Operations Manager

Jane Trimarco is one of our Operations Managers, supporting several housing and care schemes. We found out about a typical day in her life

Pilgrims Friend Jane Trimarco resized

Throughout Jane’s 30 years’ in the care sector, she has served as a Carer, Senior Carer and Home Manager, giving her invaluable experience which she continues to lean on daily in her current role.

Jane joined Pilgrims’ Friend Society in 2018, since then she has supported housing and care managers. We found out about her, the role and how varied her day-to-day duties can be.

5am – 7am
Every day is different. If Jane isn’t visiting a home or scheme, she’s based at home workingin Northamptonshire. Jane wakes early to get ready to leave at 7am to drive to one of the sites she supports: Royd Court, Luff House, Dorothea Court, Finborough Court, and Pilgrim Gardens. As she can spend up to three hours driving, she uses the time wisely to pray and worship, asking the Lord to equip her for the day ahead. When working from home in her summer house, she listens to Premier Christian Radio to help start the day in the right frame of mind.

9am
Jane begins by prioritising her workload, which is vital as at any given time she may need to assist with an emergency that could easily take her off track.

10am
When on location, she says hello to staff and family members, often bringing treats for everyone to enjoy. Building up a rapport with everyone is important to Jane, she loves creating a sense of community. Doing so is also essential as it helps her determine the way of life at each home and assess if there is a particular need. Jane aims to support staff to create a home that is comfortable, fulfilling, and safe.

11am

When visiting a home or scheme, she meets
with managers to discuss any problems. They talk about occupancy, staff issues, vacancies, health and safety, care administration, training, and care compliance. When working from home she types up minutes from their meetings and produces bespoke training documents to help staff maintain and develop the care given.

Lunch

Another way Jane builds relationships with
those in the homes is by having lunch alongside family members. This helps her to get to know everyone and develop a deeper understanding of their lifestyle.

2pm

As Jane supports the Activity Facilitators and Volunteers, she occasionally takes part in afternoon activity sessions. Jane has developed an Activities Handbook for Activities Facilitators to use, specifically for those living with dementia. By producing thorough training materials, Jane helps staff understand what is appropriate for individual family members. The training materials will be available for all staff soon.

3pm
Jane leads training sessions, recently she led a two-day Activity Facilitators with Pilgrim Gardens Manager Mandy Smith. These sessions helped Activity Facilitators think broadly about why they do activities and what would bring fulfilment to those in their care.

5pm
Jane reviews her work, writes up minutes and plans for the next day. If she is visiting a home for an extended period, she will stay over in one of the vacant properties.

Rest
Visiting friends and family, walking, swimming, or being immersed in nature helps Jane reset after a busy week.

She also love performing, she has was the chair of her community choir and has participated in many pantomimes. Jane has sung solo with the Orchestra of the Swan at the Symphony Hall and sung with Aled Jones. Proudest Achievement Developing the Volunteer strategy for Activities teams and Managers to help enhance quality of life and build a stronger community.

This article appears in the Spring 2021 edition of The Pilgrims' Magazine. Read the magazine here.