Our concern is for the welfare of the whole person – emotional, physical, mental, social, and spiritual. At Luff House we have an active social life in which residents can take part or follow their own pursuits. Planned together with residents and our dedicated volunteers, a programme of in-house and external activities, led by the Activities and Community Engagement Facilitator, takes place every month. Our activities include singing, flower arranging, armchair exercises, coffee mornings, crafts, and lots more. We have smaller lounges where various activities take place, and we can take the activity to a person’s room as needed.
Bible study groups meet regularly, and we have main devotions in the lounge which are led by local ministers and staff, and we also provide support for personal devotion and prayer. Trips out, as well as involving local schools in craft activities, life histories and singing keeps those who live with us in touch with their local community.
We meet regularly with those who live with us to talk about the activities and social life of the home, and their views are sought on every aspect of life in the home as part of our Quality Assurance system.
The Care Manager, who is registered by the Care Quality Commission, and Business Manager are responsible for the dedicated team of around 50 staff members. Typically, Luff House has up to five carers and one senior carer on shift every day, alongside a Hummingbird. Hummingbirds support those living with dementia by offering company and support, often reading with the residents, singing with them and praying with them. There are three carers on shift overnight.
We also have a Activities & Community Engagement (ACE) Facilitator, Maintenance Officer and Catering Manager/Cook and three housekeepers who work in different parts of the home cleaning and providing a laundry service. This team ensures that the home is always clean and well-presented and that those who live with us have a well-laundered wardrobe.
To keep those who live with us safe, we also provide all care staff training in Manual Handling to Level 2 which is accredited by the Royal Society for the Prevention of Accidents (RoSPA).
